Privacy Policy – Ratb and More

Effective Date: July 1, 2025

Welcome to Ratb and More. We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, share, and safeguard your data when you browse our website or purchase our products, including sweets, Ratab sweets, breakfast items, and hot drinks.

1. Information We Collect

A. Personal Information:

We may collect certain information when you place an order or register on our website, such as:

• Full Name

• Email Address

• Phone Number

• Billing and Shipping Address

• Payment Information (processed via secure payment gateways)

B. Technical Information:

Some data is collected automatically when you visit the website, including:

• IP Address

• Browser Type

• Device Information

• Cookies and Usage Data

2. How We Use Your Information

We use your data for the following purposes:

• To process and deliver your orders

• To communicate with you regarding your order or technical support

• To improve user experience and website functionality

• To send promotional offers or advertisements (you may opt-out anytime)

• To prevent fraud or unauthorized activities

3. Sharing Information

We do not sell or trade your personal information to third parties for commercial purposes. However, we may share your data with:

• Secure payment service providers

• Shipping and delivery companies

• Website hosting and email service providers

• Legal authorities when required by law or regulation

4. Cookies

We use cookies to improve your browsing experience, including:

• Remembering your preferences

• Keeping items in your shopping cart

• Analyzing website performance and traffic

You can disable cookies via your browser settings, but this may affect some features of the website.

5. Data Protection

We follow high standards to protect your personal data, using encryption technologies and security measures to safeguard your payment and communication details.

6. User Rights

According to applicable local laws, you have the right to:

• Request a copy of your personal data

• Correct or delete your information

• Object to the use of your data

• Withdraw your consent at any time

⚠️ Food Allergy Disclaimer

At Ratb and More, your health and safety are important to us. Please be aware:

Our products may contain or be prepared in an environment that includes the following ingredients:

• Nuts (such as almonds, pistachios, walnuts)

• Milk and dairy products

• Eggs

• Wheat (gluten)

• Soy

• Sesame

• Chocolate and its derivatives

If you have a food allergy or a medical condition that requires a special diet, we strongly recommend contacting us before placing an order.

Customer Service

You can contact us via social media or directly:

📞 Phone Number: +965 5104 0032